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Consumer Protection Act, 1986 · Chapter III: Consumer Disputes Redressal Agencies

Section 9: Establishment of Consumer Disputes Redressal Agencies

The Consumer Protection Act, 1986 was repealed and replaced by the Consumer Protection Act, 2019 from 20 July 2020. It still applies to matters and proceedings from before that date, as the repealing law provides.

There shall be established for the purposes of this Act, the following agencies, namely:—

(a) a Consumer Disputes Redressal Forum to be known as the “District Forum” established by the State Government *** in each district of the State by notification: [Provided that the State Government may, if it deems fit, establish more than one District Forum in a district.]

(b) a Consumer Disputes Redressal Commission to be known as the “State Commission” established by the State Government *** in the State by notification; and

(c) a National Consumer Disputes Redressal Commission established by the Central Government by notification.

Source: India Code (Legislative Department), the text of the Act as it stood before its repeal. Words in square brackets [ ] were inserted or substituted by later amending Acts, and *** marks words omitted by an amendment. The amendment footnotes are not reproduced here. Official text on India Code.

Supreme Court judgments citing the section 9