Consumer Protection Act, 1986 · Chapter III: Consumer Disputes Redressal Agencies
Section 24B: Administrative control
The Consumer Protection Act, 1986 was repealed and replaced by the Consumer Protection Act, 2019 from 20 July 2020. It still applies to matters and proceedings from before that date, as the repealing law provides.
(1) The National Commission shall have administrative control over all the State Commissions in the following matters, namely:—
(i) calling for periodical returns regarding the institution, disposal, pendency of cases;
(ii) issuance of instructions regarding adoption of uniform procedure in the hearing of matters, prior service of copies of documents produced by one party to the opposite parties, furnishing of English translation of judgments written in any language, speedy grant of copies of documents;
(iii) generally overseeing the functioning of the State Commissions or the District Fora to ensure that the objects and purposes of the Act are best served without in any way interfering with their quasi-judicial freedom.
(2) The State Commission shall have administrative control over all the District Fora within its jurisdiction in all matters referred to in sub-section (1).]
Source: India Code (Legislative Department), the text of the Act as it stood before its repeal. Words in square brackets [ ] were inserted or substituted by later amending Acts, and *** marks words omitted by an amendment. The amendment footnotes are not reproduced here. Official text on India Code.
Supreme Court judgments citing the section 24B
No Supreme Court judgment in our database cites this section yet.