Mental Healthcare Act, 2017 · Chapter V: Rights of Persons With Mental Illness
Section 28: Right to make complaints about deficiencies in provision of services
(1) Any person with mental illness or his nominated representative, shall have the right to complain regarding deficiencies in provision of care, treatment and services in a mental health establishment to,—
(a) the medical officer or mental health professional in charge of the establishment and if not satisfied with the response;
(b) the concerned Board and if not satisfied with the response;
(c) the State Authority.
(2) The provisions for making complaint in sub-section (1), is without prejudice to the rights of the person to seek any judicial remedy for violation of his rights in a mental health establishment or by any mental health professional either under this Act or any other law for the time being in force.
Source: India Code (indiacode.gov.in), the consolidated text published by the Legislative Department, Government of India. Text as updated on India Code on 14 October 2026. Words in square brackets [ ] were inserted or substituted by later amending Acts, and *** marks words omitted by an amendment. The amendment footnotes are not reproduced here. Official text on India Code.
Supreme Court judgments citing the section 28
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