Section 6: Objects of the Central Council

The Consumer Protection Act, 1986 was repealed and replaced by the Consumer Protection Act, 2019 from 20 July 2020. It still applies to matters and proceedings from before that date, as the repealing law provides.

The objects of the Central Council shall be to promote and protect the rights of the consumers such as,—

(a) the right to be protected against the marketing of goods [and services] which are hazardous to to life and property;

(b) the right to be informed about the quality, quantity, potency, purity, standard and price of goods [or services, as the case may be,] so as to protect the consumer against unfair trade practices;

(c) the right to be assured, wherever possible, access to a variety of goods [and services] at competitive prices;

(d) the right to be heard and to be assured that consumers’ interests will receive due consideration at appropriate forums;

(e) the right to seek redressal against unfair trade practices [or restrictive trade practices] or unscrupulous exploitation of consumers; and

(f) the right to consumer education.

Source: India Code (Legislative Department), the text of the Act as it stood before its repeal. Words in square brackets [ ] were inserted or substituted by later amending Acts, and *** marks words omitted by an amendment. The amendment footnotes are not reproduced here. Official text on India Code.

Supreme Court judgments citing the section 6

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